Shipping and Delivery

All orders are shipped via e-Parcel, unless otherwise specified. Please provide a physical ship-to address.  All orders are processed within 24 hours. Delivery may take from 3 to 12 business days.

INTERNATIONAL SHIPPING DISCLAIMER:

At Austravit, we are proud to provide services and products to all of our customers across the world. Austravit, is not responsible for any customs restrictions, tariffs, or other regulations that may apply in countries other than the United States of America. If you have any questions or concerns, we encourage you to speak with your customs office. We will ship any products you order to the address you provide us.

As we ship to several countries all with differing customs laws and government regulations that frequently change, we cannot stay informed of all the requirements for every international shipment. We do everything that we can to assist our customers in this process, but it is ultimately up to the customer to make sure that the product(s) they purchase can be imported and that they request any necessary documents if the product(s) needs to be registered. We do not typically experience customs issues, but we like to let our customers know this in case further arrangements need to be made.

We will ship the products you order to the address you provide. We will ship the products you order at the rates you have agreed to upon checkout on our website. If, for whatever reason, the order/package is seized by Customs Officials, we will not issue a refund as we followed your instructions for the shipment. However, if you would like to pay to return the order to our facilities, we can reship the order to a new location at your expense.

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