Terms and Conditions

This document outlines the terms and conditions establishing the use, disclaimers, and limitations of liability governing the use of this website (https://www.austravit.com).

Austravit, including its subsidiaries and affiliates (hereafter, “Website” or “Website Owner” or “we” or “us” or “our”) provides the information contained on this website or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section of this website.

Acceptance of Our Terms and Conditions 

By visiting, viewing, accessing, or otherwise using any of the services or information created, collected, compiled, or submitted to our website, you agree to be bound by the following terms and conditions of service. If you do not want to be bound by our terms, your only option is to not visit, view, or otherwise use the services of or rely upon the information provided by our website. You understand, agree, and acknowledge that these terms constitute a legally binding agreement between you and us and that your use of our website shall indicate your conclusive acceptance of this agreement.

Medical Disclaimer 

The products and/or claims made about specific products found on this website have not been evaluated by the United States Food and Drug Administration or The Therapeutic Goods Administration (TGA) of Australia. They are only recommendations and are not intended to diagnose, cure or prevent disease. The information presented on this site is not intended to replace advice from your physician or other health care professional or any information found on any product label or packaging. You should always consult with a qualified health care professional before starting any diet or supplementation program, especially if you are pregnant, nursing or taking prescription medications. Potential results from the products listed are based on standard reasons for use, and are sometimes based on studies and trials, but are not a guarantee.*

Site Information 

We do our best to ensure that all information published on this website is accurate and current. We reserve the right to update and make corrections to information on the website at any time and without warning. We will not be held liable for any inaccurate information or for any information that has been omitted from the website.

Provision of Services 

You agree and acknowledge that our website is entitled to modify, improve, or discontinue any of its services at its sole discretion and without notice to you even if it may result in you being prevented from accessing any information contained in it. Furthermore, you agree and acknowledge that we’re entitled to provide services to you through subsidiaries or affiliated entities.

Proprietary Rights 

You acknowledge and agree that our website may contain proprietary and confidential information including trademarks, service marks, and patents protected by intellectual property laws and international intellectual property treaties. We authorize you to view and make a single copy of portions of this website’s content for offline, personal, non-commercial use. Our content may not be sold, reproduced, or distributed without our written permission. Any third-party trademarks, service marks, and logos are the property of their respective owners. Any further rights not specifically granted herein are reserved.

Termination of Agreement 

The terms of this agreement will continue to apply in perpetuity until terminated by either party without notice at any time for any reason. Terms that are to continue in perpetuity shall be unaffected by the termination of this agreement.

Disclaimers of Warranties 

You understand and agree that your use of our website is entirely at your own risk and that our services are provided “as is” and “as available”. We do not make any express or implied warranties, endorsements, or representations whatsoever as to the operation of our website, information, content, materials, or products. This shall include, but not be limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement, and warranties that access to or use of the service will be uninterrupted or error-free or that defects in the service will be corrected.

Limitation of Liability 

You understand and agree that neither we nor any of our subsidiaries or affiliates shall in any event be liable for any direct, indirect, incidental, consequential, or exemplary damages. This shall include, but not be limited to, damages for loss of profits, business interruption, business reputation or goodwill, loss of programs or information or other intangible loss arising out of the use of or the inability to use the service, or information, or any permanent or temporary cessation of such service or access to information, or the deletion or correction of any content or information, or the failure to store any content or information. The above limitation shall apply whether or not we have been advised of or should have been aware of the possibility of such damages. In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not allowed our liability is limited to the greatest extent permitted by law.

External Content 

Our website may include hyperlinks to third-party content, advertising, or websites. You acknowledge and agree that we’re not responsible for and do not endorse any advertising, products, or resources available from such resources or websites.


You expressly understand and agree to submit to the personal and exclusive jurisdiction of the courts of the country, state, province, or territory determined solely by us to resolve any legal matter arising from this agreement or related to your use of our website. If the court of law having jurisdiction rules that any provision of the agreement is invalid, then that provision will be removed and the remaining provisions will continue to be valid.

Purchase of Products and/or Services 

You understand that all sales of goods and services listed on this site, or agreed upon with written (electronic documentation will be considered within this category) or verbal consent with us or our affiliates are final. You may be subject to additional terms and conditions when you use, purchase, or access other services, the services of affiliates, third-party content or material.

Entire Agreement 

You understand and agree that the above terms constitute the entire general agreement between you and us. You may be subject to additional terms and conditions when you use, purchase, or access other services, the services of affiliates, third-party content or material.


In the event that a product needs to be returned, the customer must notify our office within fourteen days of receiving goods, and goods must be shipped and returned within thirty days of receiving goods. Customers will may be responsible for paying all shipping costs and a restocking fee.

Shipping Errors and Damaged Goods 

You must notify our office of any shipping errors or damaged products within seven days of receiving goods. We will then either issue you a credit or a replacement product. Notifications received outside of the seven day period will not be replaced or refunded. Austravit accepts no liability for any loss resulting from the customer’s failure to comply with our carrier’s delivery. If the carrier has to return the shipment to us due to miscommunication on the customer’s part, then the customer will be liable for shipping charges.

International Shipping Disclaimer 

At Austravit, we are proud to provide services and products to all of our customers over the world. Austravit is not responsible for any customs restrictions, tariffs, or other regulations that may apply in countries other than the United States, United Kingdom or Australia. If you have any questions or concerns, we encourage you to speak with your customs office. We will ship any products you order to the address you provide us. As the laws are different in every country and they change often, Austravit cannot keep up with all of them. It is your responsibility to check with your country’s Customs Office to see if your country allows the importation of the diet supplements you are ordering. We will follow the exact directions you provide us in your order. We will ship the products you order to the address you provide. We will ship the products you order at the rates you have agreed to. If for whatever reason the order/package is seized by Customs Officials, we will not issue a refund unless all products are returned to us in their original condition. Most orders make it through customs fine; however, if the order is returned to us by Customs Officials, you are still responsible for any shipping charges. There may also be a return shipping and handling fee that you will be responsible for as well. Once the package is returned to us, we will contact you and refund you for the products minus any shipping and handling fees. Any duties or taxes that may apply are also your responsibility. If the package is not sent back to us, the products are seized, or it is destroyed due to the directions you have provided, we will not issue a refund. We apologize for any inconvenience this may have caused. By placing an order with us you are agreeing to the terms above. These statements are not made to cause alarm; we seldom have problems with international orders, however, we do want to make sure the terms of the order are clear.

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